Shipping & Returns.

The fastest way to get your materials is to visit the store. If you want something held, call the location and staff will pull it from the shelf for you.

We do not currently offer online ordering for in-store pickup through this site. Use the phone or walk in.

For shipped orders, use our full e-commerce site at meininger.com. That site handles payment, shipping quotes, and tracking.

This preview site does not process payments or generate shipping labels. It is built to help you browse inventory before you visit.

Unopened items in original condition may be returned within 30 days with a receipt. Opened or used art materials (paint, ink, etc.) cannot be returned for health and safety reasons.

Custom framing orders are final once work has begun. If there is a defect in materials or construction, we will remake it.

For online orders placed through meininger.com, follow the return process on that site or contact their support team.

If an item is not in stock, we can often special-order it through our distributor network. Turnaround is usually 3–7 business days depending on the supplier.

Special orders require prepayment and are non-returnable unless defective. Talk to any staff member to start one.